Zoho Desk
Overview
Week of July 12, 2026
Weekly Metric Performance
For the week of July 12, 2026, Zoho Desk secured Rank #4 in the Help Desk with a Deca Score of 44.8 and a 44.3% Mention Rate.
Chart History
Last 4 week movement
From Jun 21, 2026 to Jul 12, 2026, Zoho Desk recorded a change from Rank #4 to #4 in the Help Desk, with a -8.0 pt shift in Deca Score and a -3.8 % shift in Mention Rate.
Segment Position
Top Segments by Visibility
For the week of July 12, 2026, Zoho Desk positioned at #4 in Small Business (85% mention), #4 in Multi-Channel Helpdesk (68.8% mention), and #4 in Mid-Market (50% mention) market segment.
Business Scale: Small Business
#4
85% mention
Use Case: Multi-Channel Helpdesk
#4
68.8% mention
Business Scale: Mid-Market
#4
50% mention
On-Page GEO Patterns
GEO Pattern Benchmarking
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