Zoho Desk
Overview
Week of August 30, 2026
Weekly Metric Performance
For the week of August 30, 2026, Zoho Desk secured Rank #4 in the Help Desk with a Deca Score of 58.8 and a 48.1% Mention Rate.
Chart History
Last 4 week movement
From Aug 9, 2026 to Aug 30, 2026, Zoho Desk recorded a change from Rank #4 to #4 in the Help Desk, with a +11.3 pt shift in Deca Score and a +7.6 % shift in Mention Rate.
Segment Position
Top Segments by Visibility
For the week of August 30, 2026, Zoho Desk positioned at #4 in Small Business (85% mention), #4 in Multi-Channel Helpdesk (68.8% mention), and #4 in External Customer Support (62.5% mention) market segment.
Business Scale: Small Business
#4
85% mention
Use Case: Multi-Channel Helpdesk
#4
68.8% mention
Use Case: External Customer Support
#4
62.5% mention
On-Page GEO Patterns
GEO Pattern Benchmarking
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