Best CRM Software AI Recommends This Week

FAQ · How this weekly AI ranking works

• Which CRM does ChatGPT recommend this week?

  Right now, HubSpot Sales Hub leads the CRM chart with a DECA Score of 100.0 — the brand ChatGPT mentions most often out of 25 CRMs tracked this week. The table above shows the full ranking, from enterprise sales platforms to small-business tools.

• How is this CRM ranking calculated — and how often does it update?

  Every week we ask ChatGPT the questions CRM buyers typically ask — best CRM for a small sales team, which CRM to switch to — and measure which brands it names, how often, and how prominently. The chart refreshes weekly; see the full methodology for how DECA Score and Mention Rate work.

• What changed in this week's CRM ranking?

  Zoho Desk made the biggest move this week, climbing from #18 to #9. Offline CRM entered the chart for the first time.

• Does ChatGPT recommend different CRMs for small businesses and enterprises?

  Often, yes. ChatGPT tends to name different CRMs when a question specifies company size or industry. Use the market segment filters above the table to see how the ranking shifts for small-business, mid-market, and enterprise scenarios.

• How should I read and use this chart?

  Start with the line under the title. It tells you the week, how many brands are ranked, and which AI model and country the answers came from. The table lists the top eight by default. Press Show all for the full ranking. In the table, ▲▼ arrows show movement since last week, and the market segment filters re-cut the ranking for your use case. The week selector compares past weeks. Open the Weekly Breakouts tab to see which brands moved up and what they changed on their pages. The full key is in how to read this chart.