Best CRM Software AI Recommends This Week

Weekly ChatGPT ranking of 30 CRM tools by AI visibility

AI Platform: ChatGPTCountry: United States
Rank · Brand
Add to comparison1—D3Dynamics 365 Sales
DECA Score100.0
Mention Rate
+3.853.2%
Add to comparison2▲1HSHubSpot Sales Hub
DECA Score87.6
Mention Rate
—40.5%
Add to comparison3▼1SSSalesforce Sales Cloud
DECA Score82.2
Mention Rate
-2.532.9%
Add to comparison4—ZCZoho CRM
DECA Score73.6
Mention Rate
+1.351.9%
Add to comparison5—ZCZoho CRM Plus
DECA Score44.2
Mention Rate
—30.4%
Add to comparison6▲1CRCreatio
DECA Score28.7
Mention Rate
-1.313.9%
Add to comparison7▼1PIPipedrive
DECA Score24.8
Mention Rate
—20.3%
Add to comparison8—FRFreshsales
DECA Score21.7
Mention Rate
-1.313.9%
Add to comparison9—SPSalesforce Platform
DECA Score19.4
Mention Rate
+1.37.6%
Add to comparison10▼1SESalesforce Experience Cloud
DECA Score14.7
Mention Rate
—6.3%
Add to comparison11▲2ACActiveCampaign
DECA Score13.2
Mention Rate
-1.38.9%
Add to comparison12▲2SSSAP Sales Cloud
DECA Score8.5
Mention Rate
+1.36.3%
Add to comparison12—BBBigin by Zoho CRM
DECA Score8.5
Mention Rate
—5.1%
Add to comparison14▲1EAEngageBay All-in-One Suite
DECA Score7.8
Mention Rate
-2.53.8%
Add to comparison15—LALess Annoying CRM
DECA Score7.0
Mention Rate
—2.5%
Add to comparison15▲4KEKeap
DECA Score7.0
Mention Rate
—2.5%
Add to comparison17—ZSZendesk Sell
DECA Score6.2
Mention Rate
—1.3%
Add to comparison18▲5SSSugar Sell
DECA Score4.7
Mention Rate
+3.85.1%
Add to comparison18▲4CCCapsule CRM
DECA Score4.7
Mention Rate
+1.33.8%
Add to comparison20▲7OCOdoo CRM
DECA Score3.9
Mention Rate
+2.53.8%
Add to comparison20—CSCreatio Service
DECA Score3.9
Mention Rate
—2.5%
Add to comparison22▼2ATAttio
DECA Score3.1
Mention Rate
+1.32.5%
Add to comparison22▼4BIBitrix24
DECA Score3.1
Mention Rate
-3.82.5%
Add to comparison22—NENetSuite
DECA Score3.1
Mention Rate
—1.3%
Add to comparison25▲2OSOracle Sales Planning
DECA Score2.3
Mention Rate
+1.32.5%
Add to comparison25NewDPDejaOffice PC CRM
DECA Score2.3
Mention Rate
—1.3%
Add to comparison27▼4ESEspoCRM
DECA Score1.6
Mention Rate
—1.3%
Add to comparison28NewIMIntuit Mailchimp
DECA Score0.8
Mention Rate
—1.3%
Add to comparison28▼1SUSuiteCRM
DECA Score0.8
Mention Rate
—1.3%
Add to comparison28—NUNutshell
DECA Score0.8
Mention Rate
—1.3%

FAQ · How this weekly AI ranking works

  • Which CRM does ChatGPT recommend this week?

    Right now, Dynamics 365 Sales leads the CRM chart with a DECA Score of 100.0 — the brand ChatGPT mentions most often out of 30 CRMs tracked this week. The table above shows the full ranking, from enterprise sales platforms to small-business tools.

  • How is this CRM ranking calculated — and how often does it update?

    Every week we ask ChatGPT the questions CRM buyers typically ask — best CRM for a small sales team, which CRM to switch to — and measure which brands it names, how often, and how prominently. The chart refreshes weekly; see the full methodology for how DECA Score and Mention Rate work.

  • What changed in this week's CRM ranking?

    Odoo CRM made the biggest move this week, climbing from #27 to #20. DejaOffice PC CRM entered the chart for the first time.

  • Does ChatGPT recommend different CRMs for small businesses and enterprises?

    Often, yes. ChatGPT tends to name different CRMs when a question specifies company size or industry. Use the market segment filters above the table to see how the ranking shifts for small-business, mid-market, and enterprise scenarios.

  • How should I read and use this chart?

    Start with the three signal cards — this week's Leader, Top Mover, and New Entry. In the table, ▲▼ arrows show movement since last week, and market segment filters re-cut the ranking for your use case. The week selector compares past weeks. Not seeing your brand? Add it for free and it appears in the next weekly run.