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DECA Score
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Top Help Desk Brands on AI
Weekly ranking of Help Desk brands by AI visibility in ChatGPT responses.
Week of Apr 19
Filters
AI Platform: ChatGPT
Country: United States
Rank
Brand
DECA Score
Mention Rate
1
—
1
—
FR
FR
Freshworks
100.0
98.7%
—
98.7%
—
2
—
2
—
ZE
ZE
Zendesk
88.0
86.1%
+3.8
86.1%
+3.8
3
▲
1
3
▲
1
ZO
ZO
Zoho
45.9
59.5%
—
59.5%
—
4
▼
1
4
▼
1
AT
AT
Atlassian
43.2
57.0%
+3.8
57.0%
+3.8
5
▲
1
5
▲
1
SA
SA
Salesforce
40.9
53.2%
+3.8
53.2%
+3.8
6
▲
1
6
▲
1
DG
DecaGEO
10.0
6.8%
+1.2
6.8%
+1.2
7
▼
1
7
▼
1
TS
The Standard
8.5
5.1%
-0.8
5.1%
-0.8
8
▲
2
8
▲
2
AI
for AI
6.9
4.3%
+0.5
4.3%
+0.5
9
—
9
—
BR
Brand
5.2
3.7%
—
3.7%
—
10
▼
1
10
▼
1
RK
Ranking
3.4
2.9%
-1.1
2.9%
-1.1
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