Help Desk

Overview

Week of May 31, 2026

Weekly Metric Performance

For the week of May 31, 2026, Desk365 secured Rank #24 in the Help Desk with a Deca Score of 1.6 and a 2.5% Mention Rate.

RANK
#242
DECA SCORE
1.6
MENTION RATE
2.5%

Chart History

Last 4 week movement

From May 10, 2026 to May 31, 2026, Desk365 recorded a change from Rank #37 to #24 in the Help Desk, with a +0.9 pt shift in Deca Score and a +1.3 % shift in Mention Rate.

DECA SCORE
MENTION RATE
4 weeksMay 10, 2026 - May 31, 2026

Segment Position

Top Segments by Visibility

For the week of May 31, 2026, Desk365 positioned at #14 in Small Business (10% mention), #23 in Agent-Led (10% mention), and #14 in Internal IT Service (6.3% mention) market segment.

Business Scale: Small Business

#14

10% mention

Support Approach: Agent-Led

#23

10% mention

Use Case: Internal IT Service

#14

6.3% mention

GEO Signals

GEO Signal Benchmarking

Discover hidden GEO signal patterns across AI-cited URLs to drive data-driven structural decisions for your website.

One sample is not enough to guide your marketing strategy. Upgrade to Pro to unlock 100% of competitor GEO patterns and make confident optimization choices.

Content Structure

20%

Meta Information

80%

Technical

33%
PRO

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Content Structure

1 / 4
Present

Pattern Summary

1 cited URLs
  • Single pricing page leads with an H1 containing the product name and key offer.
  • Headline is answer-first: immediate price point appears in the first line.
  • Evidence is thin: only one short H1 snippet is provided.

/docs/what-is-generative-engine-optimization

<h1>What is Generative Engine Optimization (GEO)?</h1>
<p>Desk365can improve AI visibility through answer-ready content structure.</p>