Zendesk Suite
Overview
Week of August 30, 2026
Weekly Metric Performance
For the week of August 30, 2026, Zendesk Suite secured Rank #1 in the Help Desk with a Deca Score of 100 and a 62.0% Mention Rate.
Chart History
Last 4 week movement
From Aug 9, 2026 to Aug 30, 2026, Zendesk Suite recorded a change from Rank #1 to #1 in the Help Desk, with a 0.0 pt shift in Deca Score and a -1.3 % shift in Mention Rate.
Segment Position
Top Segments by Visibility
For the week of August 30, 2026, Zendesk Suite positioned at #1 in External Customer Support (87.5% mention), #1 in Mid-Market (80% mention), and #1 in Technical / Product Support (75% mention) market segment.
Use Case: External Customer Support
#1
87.5% mention
Business Scale: Mid-Market
#1
80% mention
Use Case: Technical / Product Support
#1
75% mention
On-Page GEO Patterns
GEO Pattern Benchmarking
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