Zendesk Suite
Overview
Week of July 12, 2026
Weekly Metric Performance
For the week of July 12, 2026, Zendesk Suite secured Rank #1 in the Help Desk with a Deca Score of 100 and a 77.2% Mention Rate.
Chart History
Last 4 week movement
From Jun 21, 2026 to Jul 12, 2026, Zendesk Suite recorded a change from Rank #1 to #1 in the Help Desk, with a 0.0 pt shift in Deca Score and a 0.0 % shift in Mention Rate.
Segment Position
Top Segments by Visibility
For the week of July 12, 2026, Zendesk Suite positioned at #1 in External Customer Support (100% mention), #1 in Mid-Market (95% mention), and #1 in AI & Automation (90% mention) market segment.
Use Case: External Customer Support
#1
100% mention
Business Scale: Mid-Market
#1
95% mention
Support Approach: AI & Automation
#1
90% mention
On-Page GEO Patterns
GEO Pattern Benchmarking
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