Jira Service Management
Overview
Week of October 18, 2026
Weekly Metric Performance
For the week of October 18, 2026, Jira Service Management secured Rank #3 in the Help Desk with a Deca Score of 75.6 and a 46.8% Mention Rate.
Chart History
Last 4 week movement
From Sep 27, 2026 to Oct 18, 2026, Jira Service Management recorded a change from Rank #3 to #3 in the Help Desk, with a +3.8 pt shift in Deca Score and a -5.1 % shift in Mention Rate.
Segment Position
Top Segments by Visibility
For the week of October 18, 2026, Jira Service Management positioned at #1 in Technical / Product Support (87.5% mention), #2 in Internal IT Service (93.8% mention), and #3 in Enterprise (80% mention) market segment.
Use Case: Technical / Product Support
#1
87.5% mention
Use Case: Internal IT Service
#2
93.8% mention
Business Scale: Enterprise
#3
80% mention
On-Page GEO Patterns
GEO Pattern Benchmarking
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