Jira Service Management
Overview
Week of July 12, 2026
Weekly Metric Performance
For the week of July 12, 2026, Jira Service Management secured Rank #3 in the Help Desk with a Deca Score of 66.0 and a 57.0% Mention Rate.
Chart History
Last 4 week movement
From Jun 21, 2026 to Jul 12, 2026, Jira Service Management recorded a change from Rank #3 to #3 in the Help Desk, with a -0.1 pt shift in Deca Score and a +2.5 % shift in Mention Rate.
Segment Position
Top Segments by Visibility
For the week of July 12, 2026, Jira Service Management positioned at #3 in Internal IT Service (93.8% mention), #3 in Technical / Product Support (87.5% mention), and #3 in Enterprise (80% mention) market segment.
Use Case: Internal IT Service
#3
93.8% mention
Use Case: Technical / Product Support
#3
87.5% mention
Business Scale: Enterprise
#3
80% mention
On-Page GEO Patterns
GEO Pattern Benchmarking
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