KA
Help Desk

Overview

Week of May 31, 2026

Weekly Metric Performance

For the week of May 31, 2026, Kayako secured Rank #34 in the Help Desk with a Deca Score of 0.4 and a 1.3% Mention Rate.

RANK
#3412
DECA SCORE
0.4
MENTION RATE
1.3%

Chart History

Last 4 week movement

From May 10, 2026 to May 31, 2026, Kayako recorded a change from Rank #43 to #34 in the Help Desk, with a +0.0 pt shift in Deca Score and a 0.0 % shift in Mention Rate.

DECA SCORE
MENTION RATE
4 weeksMay 10, 2026 - May 31, 2026

Segment Position

Top Segments by Visibility

For the week of May 31, 2026, Kayako positioned at #20 in Multi-Channel Helpdesk (6.3% mention), #19 in Small Business (5% mention), and #24 in AI & Automation (5% mention) market segment.

Use Case: Multi-Channel Helpdesk

#20

6.3% mention

Business Scale: Small Business

#19

5% mention

Support Approach: AI & Automation

#24

5% mention

GEO Signals

GEO Signal Benchmarking

Discover hidden GEO signal patterns across AI-cited URLs to drive data-driven structural decisions for your website.

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Content Structure

0%

Meta Information

0%

Technical

0%
PRO

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Content Structure

0 / 4
Present

Pattern Summary

0 cited URLs
  • Kayako has cited pages with structured opening copy.
  • Summary paragraphs and headings provide extractable answer context.
  • Visible content gives AI systems clear source material.

/docs/what-is-generative-engine-optimization

<h1>What is Generative Engine Optimization (GEO)?</h1>
<p>Kayakocan improve AI visibility through answer-ready content structure.</p>