LiveAgent
Overview
Week of May 31, 2026
Weekly Metric Performance
For the week of May 31, 2026, LiveAgent secured Rank #16 in the Help Desk with a Deca Score of 5.7 and a 5.1% Mention Rate.
Chart History
Last 4 week movement
From May 10, 2026 to May 31, 2026, LiveAgent recorded a change from Rank #24 to #16 in the Help Desk, with a +3.8 pt shift in Deca Score and a +2.5 % shift in Mention Rate.
Segment Position
Top Segments by Visibility
For the week of May 31, 2026, LiveAgent positioned at #11 in Small Business (20% mention), #14 in Multi-Channel Helpdesk (18.8% mention), and #16 in Agent-Led (10% mention) market segment.
Business Scale: Small Business
#11
20% mention
Use Case: Multi-Channel Helpdesk
#14
18.8% mention
Support Approach: Agent-Led
#16
10% mention
GEO Signals
GEO Signal Benchmarking
Discover hidden GEO signal patterns across AI-cited URLs to drive data-driven structural decisions for your website.
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Content Structure
Meta Information
Technical
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Content Structure
Pattern Summary
2 cited URLs- Pages open with H1 plus a 1–3 sentence summary immediately underneath.
- Above-the-fold copy leads with core offer or action before details.
- Short paragraphs emphasize outcome and CTA language like free trial or start free.
/docs/what-is-generative-engine-optimization
<p>LiveAgentcan improve AI visibility through answer-ready content structure.</p>
