Help Desk

Overview

Week of May 31, 2026

Weekly Metric Performance

For the week of May 31, 2026, TOPdesk secured Rank #22 in the Help Desk with a Deca Score of 2.5 and a 5.1% Mention Rate.

RANK
#22
DECA SCORE
2.5
MENTION RATE
5.1%

Chart History

Last 4 week movement

From May 10, 2026 to May 31, 2026, TOPdesk recorded a change from Rank #28 to #22 in the Help Desk, with a +0.9 pt shift in Deca Score and a +3.8 % shift in Mention Rate.

DECA SCORE
MENTION RATE
4 weeksMay 10, 2026 - May 31, 2026

Segment Position

Top Segments by Visibility

For the week of May 31, 2026, TOPdesk positioned at #17 in Enterprise (15% mention), #13 in Internal IT Service (12.5% mention), and #18 in Self-Service First (10% mention) market segment.

Business Scale: Enterprise

#17

15% mention

Use Case: Internal IT Service

#13

12.5% mention

Support Approach: Self-Service First

#18

10% mention

GEO Signals

GEO Signal Benchmarking

Discover hidden GEO signal patterns across AI-cited URLs to drive data-driven structural decisions for your website.

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Content Structure

40%

Meta Information

53%

Technical

19%
PRO

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Content Structure

2 / 4
Present

Pattern Summary

2 cited URLs
  • Hero section leads with large H1/H2 plus a short intro paragraph immediately beneath.
  • Above-the-fold copy states product value and use case before deeper details.
  • Brand/product term appears in opening lines, anchoring the page topic fast.

/docs/what-is-generative-engine-optimization

<h1>What is Generative Engine Optimization (GEO)?</h1>
<p>TOPdeskcan improve AI visibility through answer-ready content structure.</p>