Agentforce Service
Overview
Week of July 26, 2026
Weekly Metric Performance
For the week of July 26, 2026, Agentforce Service secured Rank #6 in the Help Desk with a Deca Score of 45.0 and a 34.2% Mention Rate.
Chart History
Last 4 week movement
From Jul 5, 2026 to Jul 26, 2026, Agentforce Service recorded a change from Rank #10 to #6 in the Help Desk, with a +21.8 pt shift in Deca Score and a +6.3 % shift in Mention Rate.
Segment Position
Top Segments by Visibility
For the week of July 26, 2026, Agentforce Service positioned at #6 in External Customer Support (56.3% mention), #6 in Mid-Market (45% mention), and #5 in Multi-Channel Helpdesk (43.8% mention) market segment.
Use Case: External Customer Support
#6
56.3% mention
Business Scale: Mid-Market
#6
45% mention
Use Case: Multi-Channel Helpdesk
#5
43.8% mention
On-Page GEO Patterns
GEO Pattern Benchmarking
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