Overview
Week of May 31, 2026
Weekly Metric Performance
For the week of May 31, 2026, BMC Helix ITSM secured Rank #11 in the Help Desk with a Deca Score of 20.9 and a 15.2% Mention Rate.
Chart History
Last 4 week movement
From May 10, 2026 to May 31, 2026, BMC Helix ITSM recorded a change from Rank #12 to #11 in the Help Desk, with a +1.4 pt shift in Deca Score and a -1.3 % shift in Mention Rate.
Segment Position
Top Segments by Visibility
For the week of May 31, 2026, BMC Helix ITSM positioned at #10 in Enterprise (60% mention), #9 in Internal IT Service (18.8% mention), and #12 in Agent-Led (15% mention) market segment.
Business Scale: Enterprise
#10
60% mention
Use Case: Internal IT Service
#9
18.8% mention
Support Approach: Agent-Led
#12
15% mention
GEO Signals
GEO Signal Benchmarking
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Content Structure
Meta Information
Technical
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Content Structure
Pattern Summary
1 cited URLs- Only evidence is a single H1 headline; no cross-page structural variation available.
- Headline uses announcement-style phrasing with brand/product mention and '- BMC Software' suffix.
/docs/what-is-generative-engine-optimization
<p>BMC Helix ITSMcan improve AI visibility through answer-ready content structure.</p>
