Confluence
Overview
Week of August 30, 2026
Weekly Metric Performance
For the week of August 30, 2026, Confluence secured Rank #16 in the Help Desk with a Deca Score of 5.3 and a 5.1% Mention Rate.
Chart History
Last 4 week movement
From Aug 9, 2026 to Aug 30, 2026, Confluence recorded a change from Rank #17 to #16 in the Help Desk, with a -0.8 pt shift in Deca Score and a 0.0 % shift in Mention Rate.
Segment Position
Top Segments by Visibility
For the week of August 30, 2026, Confluence positioned at #16 in Self-Service First (20% mention), #12 in Enterprise (10% mention), and #10 in Internal IT Service (6.3% mention) market segment.
Support Approach: Self-Service First
#16
20% mention
Business Scale: Enterprise
#12
10% mention
Use Case: Internal IT Service
#10
6.3% mention
On-Page GEO Patterns
GEO Pattern Benchmarking
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