Freshdesk
Overview
Week of July 12, 2026
Weekly Metric Performance
For the week of July 12, 2026, Freshdesk secured Rank #2 in the Help Desk with a Deca Score of 75.2 and a 62.0% Mention Rate.
Chart History
Last 4 week movement
From Jun 21, 2026 to Jul 12, 2026, Freshdesk recorded a change from Rank #2 to #2 in the Help Desk, with a -2.0 pt shift in Deca Score and a +6.3 % shift in Mention Rate.
Segment Position
Top Segments by Visibility
For the week of July 12, 2026, Freshdesk positioned at #2 in External Customer Support (100% mention), #2 in Small Business (85% mention), and #2 in Mid-Market (80% mention) market segment.
Use Case: External Customer Support
#2
100% mention
Business Scale: Small Business
#2
85% mention
Business Scale: Mid-Market
#2
80% mention
On-Page GEO Patterns
GEO Pattern Benchmarking
Discover hidden GEO patterns across Freshdesk's cited pages to drive data-driven structural decisions for your website.
One sample isn't enough to guide your marketing strategy. Upgrade to Pro to unlock 100% of competitor GEO patterns and make confident optimization choices.
