Freshservice
Overview
Week of August 30, 2026
Weekly Metric Performance
For the week of August 30, 2026, Freshservice secured Rank #7 in the Help Desk with a Deca Score of 38.5 and a 26.6% Mention Rate.
Chart History
Last 4 week movement
From Aug 9, 2026 to Aug 30, 2026, Freshservice recorded a change from Rank #8 to #7 in the Help Desk, with a +3.9 pt shift in Deca Score and a +1.3 % shift in Mention Rate.
Segment Position
Top Segments by Visibility
For the week of August 30, 2026, Freshservice positioned at #6 in Internal IT Service (87.5% mention), #7 in Enterprise (35% mention), and #7 in AI & Automation (35% mention) market segment.
Use Case: Internal IT Service
#6
87.5% mention
Business Scale: Enterprise
#7
35% mention
Support Approach: AI & Automation
#7
35% mention
On-Page GEO Patterns
GEO Pattern Benchmarking
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