HS

HubSpot Service Hub

Help Desk

Overview

Week of May 31, 2026

Weekly Metric Performance

For the week of May 31, 2026, HubSpot Service Hub secured Rank #14 in the Help Desk with a Deca Score of 14.8 and a 21.5% Mention Rate.

RANK
#144
DECA SCORE
14.8
MENTION RATE
21.5%-7.6

Chart History

Last 4 week movement

From May 10, 2026 to May 31, 2026, HubSpot Service Hub recorded a change from Rank #9 to #14 in the Help Desk, with a -5.1 pt shift in Deca Score and a -11.4 % shift in Mention Rate.

DECA SCORE
MENTION RATE
4 weeksMay 10, 2026 - May 31, 2026

Segment Position

Top Segments by Visibility

For the week of May 31, 2026, HubSpot Service Hub positioned at #12 in External Customer Support (37.5% mention), #12 in Multi-Channel Helpdesk (37.5% mention), and #13 in Mid-Market (30% mention) market segment.

Use Case: External Customer Support

#12

37.5% mention

Use Case: Multi-Channel Helpdesk

#12

37.5% mention

Business Scale: Mid-Market

#13

30% mention

GEO Signals

GEO Signal Benchmarking

Discover hidden GEO signal patterns across AI-cited URLs to drive data-driven structural decisions for your website.

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Content Structure

30%

Meta Information

80%

Technical

6%
PRO

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Content Structure

1 / 4
Present

Pattern Summary

4 cited URLs
  • H1s lead with the product/use-case answer in 4–9 words, usually starting with "AI" or a core service term.
  • Titles are noun-phrase focused, naming the solution before brand or qualifiers.
  • Several H1s use pipe or ampersand modifiers to append product line or dual benefit.

/docs/what-is-generative-engine-optimization

<h1>What is Generative Engine Optimization (GEO)?</h1>
<p>HubSpot Service Hubcan improve AI visibility through answer-ready content structure.</p>