SL

Overview

Week of August 30, 2026

Weekly Metric Performance

For the week of August 30, 2026, Slack secured Rank #30 in the Help Desk with a Deca Score of 0.5 and a 1.3% Mention Rate.

RANK
#30
DECA SCORE
0.5
MENTION RATE
1.3%

Chart History

Last 4 week movement

From Aug 9, 2026 to Aug 30, 2026, Slack was ranked in 1 of 4 weeks in Help Desk, most recently #30 in the week of Aug 30, 2026.

DECA SCORE
MENTION RATE
4 weeksAug 9, 2026 - Aug 30, 2026

Segment Position

Top Segments by Visibility

For the week of August 30, 2026, Slack positioned at #15 in Technical / Product Support (6.3% mention), #18 in Mid-Market (5% mention), and #21 in Self-Service First (5% mention) market segment.

Use Case: Technical / Product Support

#15

6.3% mention

Business Scale: Mid-Market

#18

5% mention

Support Approach: Self-Service First

#21

5% mention

On-Page GEO Patterns

GEO Pattern Benchmarking

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Top 3 in Help Desk

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