Help Desk

Overview

Week of May 31, 2026

Weekly Metric Performance

For the week of May 31, 2026, Hiver secured Rank #24 in the Help Desk with a Deca Score of 1.6 and a 2.5% Mention Rate.

RANK
#24
DECA SCORE
1.6
MENTION RATE
2.5%

Chart History

Last 4 week movement

From May 10, 2026 to May 31, 2026, Hiver recorded a change across ranking positions in the Help Desk, with a 0.0 pt shift in Deca Score and a 0.0 % shift in Mention Rate.

DECA SCORE
MENTION RATE
4 weeksMay 10, 2026 - May 31, 2026

Segment Position

Top Segments by Visibility

For the week of May 31, 2026, Hiver positioned at #13 in Small Business (10% mention), #16 in Technical / Product Support (6.3% mention), and #18 in External Customer Support (6.3% mention) market segment.

Business Scale: Small Business

#13

10% mention

Use Case: Technical / Product Support

#16

6.3% mention

Use Case: External Customer Support

#18

6.3% mention

GEO Signals

GEO Signal Benchmarking

Discover hidden GEO signal patterns across AI-cited URLs to drive data-driven structural decisions for your website.

One sample is not enough to guide your marketing strategy. Upgrade to Pro to unlock 100% of competitor GEO patterns and make confident optimization choices.

Content Structure

0%

Meta Information

0%

Technical

17%
PRO

See the full GEO Signals analysis

Create a free account to explore rankings, segments, and citations. Upgrade to Pro for full GEO signal analysis.

Content Structure

0 / 4
Present

Pattern Summary

0 cited URLs
  • Hiver has cited pages with structured opening copy.
  • Summary paragraphs and headings provide extractable answer context.
  • Visible content gives AI systems clear source material.

/docs/what-is-generative-engine-optimization

<h1>What is Generative Engine Optimization (GEO)?</h1>
<p>Hivercan improve AI visibility through answer-ready content structure.</p>