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You searched your brand and the chart came back empty. That’s not a verdict on your product. It just means AI isn’t recommending it often enough to rank yet, and the reasons are usually things you can find and fix. This page walks you through finding them.
Search results page showing the message that a brand isn't on any chart yet, with an explanation that AI isn't recommending it often enough, a button linking to this guide, and a note that you'll be emailed the week the brand enters the chart.

An unranked search result, the starting point this guide is written for.

One thing before you start: your brand has no data on DecaGEO yet, so in every step below you’ll open the data of a brand that does, usually a top-ranked product in your category. What AI says about them, and what their pages do, tells you exactly what AI expects from a brand in your category. This guide walks you through that data, one screen at a time.

Step 1: Check how AI defines your category

Your task: open your category’s chart, pick a top-ranked product, and click its row. That opens the product’s details. From there, open the Segment Position tab. Not sure which chart is yours? Pick the one your buyers would search, and check that your competitors appear on it. And if nothing fits exactly, don’t worry: the closest category still works, because the patterns you’ll read in the next steps are the same.
A category ranking chart with the number-one product's row highlighted, showing that clicking a row opens the product's details page.

Any row on the chart opens that product's details.

Segments are the smaller groups AI divides a category into, such as company size or use case. This tab matters because it shows you the category as AI understands it. If what your product does falls outside that understanding, AI rarely mentions it, no matter how good the product is. This happens even between two products in the same category.
The Segment Position tab showing a top product's rank and mention rate across Business Scale, Use Case, and other segment groups, with a mention-rate color legend.

Segment Position: where a top brand is mentioned, segment by segment.

Two things to check against your own site:
  • Which segment does your product belong to? Find your place among the segments AI actually uses (they may be different from the words your own site uses today).
  • Do your pages say it? Open your main page, feature pages, and docs, and look at the page title, the page description, the headings, the body text, and the FAQ. If the segment you belong to appears nowhere in that text, AI has no way to know you belong there. For example, if you’re in the GEO category, one of AI’s use-case segments there is visibility tracking. A site that only ever says brand monitoring is describing the same thing in different words, and AI matches words. One useful detail: AI often judges company-size fit (enterprise, small business) from pricing pages, so check yours too.

Step 2: Learn the words AI actually uses

Your task: on the same product, open Prompt & AI Response. Each row on this page is one question, showing the AI platform and the brand ranking trail for it. Click a row, and the full response opens in a side panel with the prompt, the brands it mentioned, and the answer exactly as AI wrote it. Read a few of them.
The Prompt and AI Response page with one response row highlighted and a side panel open, showing the prompt, the mentioned brands, and the full AI answer.

Click a response row and the full AI answer opens in a side panel.

Step 1 told you what your pages need to say. This tab shows you which words to say it with. If you’re unsure which terms people actually search with, or which phrasing is the standard one, the answers here settle it. Read three to five responses and note the words that keep coming back. Those are the words AI associates with your category, and using the same words on your pages helps AI connect you to it. The responses also repeat the same shapes of answer: comparison tables, shortlists with a one-line reason per product, pricing summaries. If you’re wondering what sections or pages your site is missing, these repeated shapes are a ready-made checklist.

Step 3: Compare your pages against the pages AI cites

Your task: open On-Page GEO Patterns on a top-ranked product and compare each of its three areas with your own pages.
The On-Page GEO Patterns tab showing three focus areas (Content Structure, Meta Information, and Technical) with the patterns observed on the product's most-cited pages.

On-Page GEO Patterns: what a top brand's most-cited pages do, in three areas.

This tab looks at the pages AI cited most for that product and shows what those pages do. It’s organized into three areas:
  • Content Structure: how the content is laid out. The answer stated first and explained after, headings written as questions, sections short enough to scan, and an FAQ.
  • Meta Information: the parts of a page that crawlers read but visitors rarely see. The title tag, the description, and tags that tell crawlers how to index and display the page.
  • Technical: whether AI crawlers are allowed to read your site at all, through settings files like robots.txt and llms.txt.
The order matters here. Content and meta improvements only count if the technical layer lets AI in. A crawler that can’t reach your pages can’t mention or cite you, no matter how well-written they are.

Step 4: Check that AI can actually read your site

Your task: paste your page’s address into an AI chat (ChatGPT works fine) and ask it to read and summarize the page.
A ChatGPT conversation with the fetch-this-web-page prompt highlighted, and the model replying that it fetched the page successfully and summarizing the page's structure.

The simplest reachability test: ask an AI chat to fetch your page.

This is the simplest test of whether AI can reach you. If the model reads your page back to you, you’re visible. If it says it can’t access the page, you’ve just found your real blocker, and finding it this early is the best outcome of this guide: nothing else you improve can work until this is fixed, and it usually has a quick fix. Go through the Technical items from Step 3 on your own site, then request indexing and submit your sitemap in Google Search Console and Bing Webmaster Tools, the two places where search and AI crawlers learn your pages exist.

Feeling overwhelmed? Start with the brands that just entered

A #1 product can show you dozens of things at once, and you don’t need to match them all this week. There’s an easier starting point: find the brands that entered the chart this week or climbed the most, and read their product details instead. These brands were unranked recently, exactly where you are now, so what they changed is the shortest list of what actually gets a brand onto the chart.
A category chart with the Top Mover and New Entry cards highlighted at the top of the page, showing a brand that climbed and a brand that newly entered the chart this week.

The Top Mover and New Entry cards on every category chart point you to this week's climbers.

Get notified the week you enter

The steps above change your site; the chart tells you when the change worked. Rankings refresh weekly, and changes usually need a few weekly cycles to show up, so don’t read anything into a quiet first week. Add your brand and DecaGEO will send you an alert the week AI starts recommending it, so there’s no need to come back and search again every week.
The Add Your Brand form asking for a brand name, website URL, and business email, with a note that you'll be emailed once the brand is added to the chart.

Add Your Brand: three fields, and you'll hear the week your brand enters.

What’s next

How to read the ranking

The chart’s signals, the three numbers on every row, and the evidence tabs behind them.

Improve your rank

Once you chart, this weekly loop takes over: diagnosis to proof, every week.